Meet the Team. 0000018144 00000 n Guidelines. Australia is culturally and linguistically diverse. Good practice in managing the care of these patients or clients includes: When adverse events occur, practitioners have a responsibility to be open and honest in communication with a patient or client to review what has occurred and to report appropriately (also see ‘open disclosure’ at Section 6.2(a)). Caring for children and young people brings additional responsibilities for practitioners. professions may follow both AHPRA regulations and their own Code of Conduct. 0000523125 00000 n Practitioners must be honest and transparent in financial arrangements with patients or clients. 0000525218 00000 n Call us today: (07) 3351 4388. Practitioners have a responsibility to protect and promote the health of individuals and the community. �cC���*�Llr�;�>;�\`��z}�C�W>G�@U� �!0X0h/`�� ��/���{�Ӏ��A�����4�t�\7���@o��0H6n����A��+B�����3`�����u��/#M8{Aa��; ꩍU endstream endobj 55 0 obj <>>> endobj 56 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/Shading<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 57 0 obj <> endobj 58 0 obj <> endobj 59 0 obj <>stream being courteous, respectful, compassionate and honest, treating each patient or client as an individual, protecting the privacy and right to confidentiality of patients or clients, unless release of information is required by law or by public interest considerations, encouraging and supporting patients or clients and, when relevant, their carer/s or family in caring for themselves and managing their health, encouraging and supporting patients or clients to be well-informed about their health and assisting patients or clients to make informed decisions about their healthcare activities and treatments by providing information and advice to the best of a practitioner’s ability and according to the stated needs of patients or clients, respecting the right of the patient or client to choose whether or not they participate in any treatment or accept advice, and, recognising that there is a power imbalance in the practitioner–patient/client relationship and not exploiting patients or clients physically, emotionally, sexually or financially (also see Section 8.2, listening to patients or clients, asking for and respecting their views about their health and responding to their concerns and preferences, awareness of health literacy issues and taking health literacy into account and/or adjusting their communication in response, encouraging patients or clients to tell a practitioner about their condition and how they are managing it, including any other health advice they have received, any prescription or other medications they have been prescribed and any other therapies they are using, informing patients or clients of the nature of and need for all aspects of their clinical care, including examination and investigations, and giving them adequate opportunity to question or refuse intervention and treatment, discussing with patients or clients their condition and the available healthcare options, including their nature, purpose, possible positive and adverse consequences, limitations and reasonable alternatives wherever they exist, endeavouring to confirm that a patient or client understands what a practitioner has said, ensuring that patients or clients are informed of the material risks associated with any part of a proposed management plan, responding to questions from patients or clients and keeping them informed about their clinical progress, making sure, whenever practical, that arrangements are made to meet the specific language, cultural and communication needs of patients or clients and being aware of how these needs affect understanding, becoming familiar with, and using whenever necessary, qualified language interpreters or cultural interpreters to help meet the communication needs of patients or clients, including those who require assistance because of their English skills, or because they are speech or hearing impaired (wherever possible, practitioners should use trained translators and interpreters rather than family members or other staff), taking reasonable steps to ensure that the interpreter is competent to work as an interpreter in the relevant context, taking reasonable steps to ensure that the interpreter is not in a relationship with the patient or client that may impair the interpreter’s judgement, taking reasonable steps to ensure that the interpreter will keep confidential the existence and content of the service provided to the patient or client, taking reasonable steps to ensure that the interpreter is aware of any other relevant provisions of this code, obtaining informed consent from the patient or client to use the selected interpreter, using social media, e-health and personally controlled electronic health records appropriately, consistent with this code, and. 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